product key won't work trying to install desktop 11 for mac

Discussion in 'General Questions' started by waynev1, Feb 10, 2017.

  1. waynev1

    waynev1 Bit Poster

    Messages:
    1
    My daughter installed desktop 11 then uninstalled it and windows to gain more space on the computer. now some time later when she went to reinstall it there is an error message being invalid key when trying to enter key to install. please help.
     
  2. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    855
    Hi waynev1,
    Make sure you have downloaded Parallels Desktop 11 or 12. If you have downloaded Parallels Desktop 12 then version 11 key will not work. Use this link to download version 11.
     

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