Problems installing RAS RD Session Host Agent

Discussion in 'Parallels Remote Application Server' started by RandalV, Apr 12, 2018.

  1. RandalV

    RandalV Bit Poster

    Messages:
    2
    This is a Virtual PC running an App locally we need to publish.
    All other Host Agents installed without issue and apps work fine.
    Cannot find anything on "error 31"

    XXX: Copying RASInstaller-16.2.19170.msi...
    XXX: Executing operation.
    XXX: Checking installed services on NPS-BOSS.
    XXX: MSI operation successful.
    XXX: Remote role management failed with error 31.
     
  2. jpc

    jpc Kilo Poster

    Messages:
    254
    @RandalV From the log, it could be that some role (e.g RDS) failed to install.
    What is the OS of the "Virtual PC" that you are trying to install the RS Session host agent on?
     
  3. RandalV

    RandalV Bit Poster

    Messages:
    2
    Thank you everyone I found my mistake, this was a virtual PC and not Server. So it just needed to be added as a Remote PC and not a RD Session Host.
     
    VictorF3 and jpc like this.

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