Problems after upgrading

Discussion in 'Installation and Configuration' started by RobertL16, Jun 13, 2018 at 4:53 AM.

  1. RobertL16

    RobertL16 Bit Poster

    Messages:
    1
    Hi All

    Ive been using Parallels for a number of years with no problems until today. I carried out the latest upgrade and then found that every time Woindows 7 tried to open I go the following message: "The virtual machine processor was reset by the operating system" and then Windows kept crashing and restarting in a loop.

    Eventually I started it in safe mode and carried out the resolution and alternative 2 solution in article Article ID: 123831 that I found.

    It now seems to work but I am asking, does anyone know why this happens? is irt a problem? will Parallels sort it out soon?

    It is a big problem for me as I have over £5K worth of structural engineering programs on my Mac and cannot work without them (I also don't want a windows PC)

    What is the reason for the problem please?

    THanks

    Rob
     
  2. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    245
    Hello RobertL16,
    Kindly follow the instructions from this link < https://bit.ly/2LMBlLC > and check if it helps.
     

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