new install PV 13 (perl err vm tools can't update without restart)

Discussion in 'Installation and Configuration of Parallels Desktop' started by MacT1, Feb 12, 2018.

  1. MacT1

    MacT1 Bit poster

    Messages:
    1
    Hi,
    I have installed a fresh copy of Parallels v13 on a new iMac High Sierra that I have disabled the disk protection and everytime I start the app this error comes up at the top of the window for Parallels. perl err vm tools can't update without restart

    I should add that I have reinstalled the app and reinstalled the tools for windows. no changes.
    Help!
     
    MacT1, Feb 12, 2018
    #1
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @MacT1 , please help us with the technical report once you get this error message. Go to Help menu > Send Technical Data...
    Please post the report ID here.
     
    Last edited by a moderator: Feb 15, 2018
    Arun@Parallels, Feb 13, 2018
    #2
  3. NicolaS4

    NicolaS4 Bit poster

    Messages:
    1
    Hi,
    I've been getting the same error since upgrading to Parallels 13.
    Report ID number is 262319820
     
    NicolaS4, Jun 20, 2018
    #3

Share This Page