Keys on Keyboard not functioning

Discussion in 'General Questions' started by MiguelF4, May 26, 2018.

  1. MiguelF4

    MiguelF4 Bit poster

    Messages:
    1
    I am a new Parallels Access user.
    I am attempting to access a Windows 7 machine at work from my Windows 10 machine at home.
    Both are set to UK keyboards, because that's where I am based.
    I can access the computer fine.
    But when I go to log into anything on the remote (W7) machine using an email address and attempt to type the "@" key, it types "¬" instead, rendering the session pretty useless.
    It's as if Parallels is ignoring my keyboard selection and imposing it's own settings, which I cannot seem to find and correct.
    Solution?
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @MiguelF4 , is this happening only with one particular key or any other keys? And is this happening only when you type in email ? Have you tried using the same key in a different application inside your machine?
     
  3. ArvindS2

    ArvindS2 Bit poster

    Messages:
    4
    Change the settings, Check whether you have locked some of the buttons.
     

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