"Your Product Activation Key Reached Its Activation Limit..."

Discussion in 'Installation and Configuration of Parallels Desktop' started by Gamesurgeon, May 14, 2014.

Page 38 of 59
  1. Swati@Parallels

    Swati@Parallels

    Messages:
    360
    Hello DeeD, we have reset your Parallels Desktop license key. Please activate it now and let us know how it goes.
     
    Swati@Parallels, Mar 5, 2017
    #741
  2. Swati@Parallels

    Swati@Parallels

    Messages:
    360
    Hello jamjar36, we have reset your Parallels Desktop 10 license key. Please activate it now and keep us posted.
     
    Swati@Parallels, Mar 5, 2017
    #742
  3. ArielGe

    ArielGe Bit poster

    Messages:
    6
    Thanks. Unfortunately, I am still getting the same error
     
    ArielGe, Mar 5, 2017
    #743
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi ArielGe, we've made few changes in the key settings, please restart Parallels Desktop to reactivate the product with the same key. If the issue persists, please open Terminal end execute this command: prlsrvctl activate-license-online and let us know how it works. Thanks!
     
    PaulChristopher@Parallels, Mar 5, 2017
    #744
  5. Maria@Parallels

    Maria@Parallels

    Messages:
    8,688
    Received your reply and glad to know that the issue has been successfully resolved.
     
    Maria@Parallels, Mar 5, 2017
    #745
  6. ArielGe

    ArielGe Bit poster

    Messages:
    6
    The terminal command worked. Thank you!
     
    ArielGe, Mar 6, 2017
    #746
  7. Maria@Parallels

    Maria@Parallels

    Messages:
    8,688
    Thanks a lot for sharing your results!
     
    Maria@Parallels, Mar 6, 2017
    #747
  8. jamjar36

    jamjar36 Junior Member

    Messages:
    10
    With all the problems doing this sort of move, Parallels NEEDS an uninstall method that really works. Every PD Knowledgebase uninstall instruction merely says to drag the application to the trash, delete and restart. However, this does not reset the Parallels database which will NOT accept a move to another computer until someone at Parallels Support does a reset. If there is anyone on the forum that has figured out the proper method that actually works, Please post for all to see.
     
    Last edited: Mar 6, 2017
    jamjar36, Mar 6, 2017
    #748
  9. DeeD

    DeeD Bit poster

    Messages:
    2
    Thanks Swati. So far so good.
     
    DeeD, Mar 6, 2017
    #749
  10. jamjar36

    jamjar36 Junior Member

    Messages:
    10
    It still doesn't work!
     
    jamjar36, Mar 6, 2017
    #750
  11. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    You are welcome! Feel free to reach out anytime. We are here to help!
     
    PaulChristopher@Parallels, Mar 6, 2017
    #751
  12. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    If you would like to use your Parallels Desktop for Mac license on a new Mac, you should sign out of the account the license is registered under on the Mac you don't need anymore. However, this articel applies to Parallels Desktop Pro edition and 11 and 12 standard edition, not for version 10. On Parallels Desktop 10, if the activation issue persists, please open Terminal end execute this command: prlsrvctl activate-license-online and let us know how it works. Thanks!
     
    PaulChristopher@Parallels, Mar 6, 2017
    #752
  13. jamjar36

    jamjar36 Junior Member

    Messages:
    10
    Paulchris
    The terminal command worked.
    Thank You
     
    jamjar36, Mar 7, 2017
    #753
    Maria@Parallels likes this.
  14. IvorW

    IvorW Bit poster

    Messages:
    2
    Hi, I have the same problem with moving my Parallels Desktop 11 license to my new Mac - how do I deactivate the license on the old computer? I have signed out of the old computer and trashed the application as per KB and reinstalled on new computer but to no avail. Same 'maximum' message appears each time. Can you reset mine please? Thanks

    PS Should I just use the terminal command listed in an above message or wait for your action?
     
    Last edited: Mar 8, 2017
    IvorW, Mar 8, 2017
    #754
  15. IvorW

    IvorW Bit poster

    Messages:
    2
    I attempted to use the prlsrvctl activate-license-online command in Terminal and obtained the following message:-

    Last login: Wed Mar 8 23:43:36 on console

    Ivors-Super-Mac-Mini:~ NewIvor$ prlsrvctl activate-license-online

    Failed to activate the license: Unable to confirm the product license. Please activate the product first.
     
    IvorW, Mar 9, 2017
    #755
  16. Maria@Parallels

    Maria@Parallels

    Messages:
    8,688
    Thanks a lot for sharing the results!
     
    Maria@Parallels, Mar 9, 2017
    #756
  17. Maria@Parallels

    Maria@Parallels

    Messages:
    8,688
    Hi, we've reset your key, please try to activate it again and check the issue.
     
    Maria@Parallels, Mar 9, 2017
    #757
  18. Michael22

    Michael22 Bit poster

    Messages:
    1
    Hi!

    Could you please reset my license? It won't deactivate on my old Mac and activate on my new one.
     
    Michael22, Mar 13, 2017
    #758
  19. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We have made necessary changes, please try to activate again.
     
    Ajith1, Mar 13, 2017
    #759
  20. DanielF3

    DanielF3 Bit poster

    Messages:
    1
    Same here, reached activation limit for my Parallels Desktop 10 license. won't activate the old installations anymore
     
    DanielF3, Mar 14, 2017
    #760
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