Windows cannot access \\Mac\home\desktop

Discussion in 'General Questions' started by BillH3, Mar 17, 2016.

  1. FELIXW2

    FELIXW2 Bit Poster

    Messages:
    6
    Still no support? Windows 10 is starting death slow (5 minutes) and no support for Mac documents. poor poor poor !
     
  2. FELIXW2

    FELIXW2 Bit Poster

    Messages:
    6
    I did again Update to PD V13 and startet with a complete new Windows 10.1 installation. Then Mac drives start to work out of the box. Afterwards hat to install all Windows programs. Took me in total 8 hours to fix it. Not happy with Parallels Update police at all. !!
     
  3. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    634
    Hi @FELIXW2 , please take a snapshot of your Windows virtual machine (Actions > Take snapshot) , isolate Windows and Mac http://kb.parallels.com/112942 ) and then please uninstall Parallels Tools & Install it once again. Once it is done, please un check isolate Windows and Mac option and check if that helps.
     
  4. FELIXW2

    FELIXW2 Bit Poster

    Messages:
    6
    Thanks for the late offer to help. As I wrote already I had finally to do a complete new VM setup and pay next to the Parallels Update of around 70 $ also a full Windows 10 licence of 120 $ as my old Windows 7 Key was not upgradable anymore. Your upgrade policy cost me each time a fortune and lots of useless hours do do so. I am user since Version 6 and very, very disappointed. !!
     
  5. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    2,810
    Hi @FELIXW2, macOS has made vast changes to the landscape of their file systems, security, & system integration. We have to work harder to bring full support to our product for our users! We hope you understand our desire to compensate our brilliant engineers for their hard work.
     
  6. FELIXW2

    FELIXW2 Bit Poster

    Messages:
    6
    @PailChris
    Yes I understand that and I payed therefore the $ for the Parallels Update V12 to V13. So I expect a smooth and out of the box working after the update. This what I am paying for. And not for hours to reinstall from the scratch Windows and all Programs and pay in addition for a full windows 10 licensed as also Windows does not accept my former windows 7 licence.
    I understand that your company is not responsible for Apple and Windows update police. But if your aim is to bridge this worlds with parallels, it is your task to fulfil it properly, especially if you are asking money for the update. May I propose that you develop an easy tool to modify broken drive mapping after the update.?
     
  7. FELIXW2

    FELIXW2 Bit Poster

    Messages:
    6
    And just for all others who are stocked with this problem: As you are installing Windows as part of the Parallels environment you get the lastest build Windows 10.1 and your old product key is not valid anymore. So in Germany the Parallels Update is 50 € and Windows 10 Home 145 €. In total you have to spend 195 € equal 230 US $ to have a running system. I did in addition a try with a second hand OEM licence purchase for 40 € who did not work as I would have to install a complete new Windows 10.0 WM again just to try the OEM Key. So over all I spent 277 US $. Would have been a nice Christmas gift for the family instead of hours sitting in-front of the PC fixing problems I would not have.
     

Share This Page