Unsupported VDI

Discussion in 'Parallels Remote Application Server' started by guesswho, Aug 31, 2011.

  1. guesswho

    guesswho Guest

    I am currently in the process of adding a VDI Host. I can successfully search for and connect to my host agent. Before i add the host the agent status displays "2X VDI Agent installed." However whenever i try to add the VDI to the farm i get the following error.

    [00000003] - The selected virtualisation technology type is not supported on the current host
    Are you sure you want to add <hostname>?

    Agent state then changes to "unsupported". If i uncheck the check box to remove from the farm agents goes back to ok. (Greeen tick)

    I am using Oracle virtual box version 4.0.0 r69151. The host OS is running windows vista 32 bit
    I have also tried with Oracle VirtualBox version 3.2.0 but still having the same issues.

    I have looked on the supported VDI hypervisors list and both version a supposedly supported.

    Any assistance would be greatly appreciated.
     
    Ramesh Mandala likes this.
  2. rozenberg

    rozenberg Member

    Messages:
    26
    Hi there,

    Did you tried to run vBox v4 on another OS like Windows XP or better on server OS Windows 2003/2008?
    Could you open a support ticket for reproducing?

    Kind regards.
     
  3. guesswho

    guesswho Guest

    I am unable to try this on another OS. I was able to resolve this issue however. If i use user credentials that is a local administrator on the host i can add the host fine. If however the user is a domain user also in the administrator group then i am unable to add the VDI Host.
     
  4. Ramesh Mandala

    Ramesh Mandala Junior Member

    Messages:
    13
    Even I got the same error while adding the Esxi6.0 to Parallels RAS 15.5 with Virtual Appliance. VDI Config Error2.PNG
     
  5. Ramesh Mandala

    Ramesh Mandala Junior Member

    Messages:
    13
    To mix my issue, When you are adding Vcenter as a VDI host please use SSO username Like administrator@vsphere.local and While adding a single Esxi host specify the root credentials of it.
     
    jpc likes this.

Share This Page