Ubumtu upgrade

Discussion in 'Linux Virtual Machine' started by ae6dx, Apr 10, 2017.

  1. ae6dx

    ae6dx Hunter

    Messages:
    137
    I just installed an upgrade and here is what I get when it restarts.
     

    Attached Files:

  2. rkulikov

    rkulikov Parallels Developers

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    313
    Try this: in guest switch to virtual terminal (Ctrl-Alf-F1 or Ctrl-Alf-F2) and run sudo ptiagent-cmd --install && sudo reboot.
     
  3. ae6dx

    ae6dx Hunter

    Messages:
    137
    That worked. Thanks
     
  4. Swati@Parallels

    Swati@Parallels

    Messages:
    360
    Glad to hear that issue has been resolved. Please feel free to reach us anytime.
     
  5. rich06

    rich06 Bit poster

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    6
    I have the exact same problem - I ran the ptiagent-cmd --install command and rebooted yet I still see the same black screen with /dev/sda1: clean, xxxx/yyyy files, aaaa/bbbb blocks -- any ideas?

    TIA
    Rich
     
  6. rkulikov

    rkulikov Parallels Developers

    Messages:
    313
    Please, write versions of Parallels Desktop and Ubuntu on which you experience these problems.
     
  7. rich06

    rich06 Bit poster

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    6
    Sorry - my version of Parallels is 10.4.0 (29337) on OS X Sierra and Ubuntu was upgraded to 16.04 LTS
     
  8. rkulikov

    rkulikov Parallels Developers

    Messages:
    313
    > Sorry - my version of Parallels is 10.4.0 (29337) on OS X Sierra and Ubuntu was upgraded to 16.04 LTS
    Parallels Desktop 10 officially supports Ubuntu up to version 14.04. Unofficially may run it up to 15.04. But Ubuntu starting from 15.10 will not work there.
     
  9. rich06

    rich06 Bit poster

    Messages:
    6
    OK - thanks so I need to upgrade Parallels or go back to Ubuntu 14.xx then..
     

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