TotalWar Warhammer Crashing during launch on parallels 12 and macOS sierra

Discussion in 'General Questions' started by Parallels User, Jan 29, 2017.

  1. Parallels User

    Parallels User Guest

    every time I turn on the game, I get the screen at the beginning with various logos and copyright info, then I get error message "Total War: Warhammer Has Stopped Working" and the game crashes.

    i did the below steps and still the game is crashing right after i launch it

    1. RAM memory: 3 GB minimum
    2. Go to Configure > Hardware > Graphics (512 MB minimum) > Additional Settings and set 3D acceleration to DirectX 10 and enable Vertical Synchronization.
    Start Windows and launch the game. Let us know if it helps.

    Notes:
    (1) i am on MacosSierra
    (2) parallels version is 12
    (3) i am using the steam platform on the windows 10 guest OS
    (4) Windows 10 latest version which has in it DirectX 12
    (5) i configured my VM to be 3D accelerated Directx10 + vertical sync

    FYI if i disable 3D acceleration then the game runs at a very very low performance

    game system requirements can be found in the game's steam page
    http://store.steampowered.com/app/364360/
     
    Last edited by a moderator: Feb 18, 2017
    Parallels User, Jan 29, 2017
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi AhmedH1, thanks for reaching out! We checked the system requirements for "Total war Warhammer", it needs DirectX 11 support. With Parallels Desktop, you can run games and applications that require video cards with DirectX or OpenGL support in your virtual machines.The DirectX10.1 and OpenGL2.1 support can be enabled for Windows-based virtual machines with Parallels Tools installed. Please stay tuned and check out this article while our developers are working on it.
     
    PaulChristopher@Parallels, Feb 18, 2017
    #2
  3. Parallels User

    Parallels User Guest

    i appreciate you looking into this, will stay tuned
     
    Parallels User, Feb 18, 2017
    #3
  4. tsaijn00

    tsaijn00 Bit poster

    Messages:
    1
    When will Parallels Desktop12 can support DirectX 11 & 12 ?
     
    tsaijn00, Feb 21, 2017
    #4
  5. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    467
    As of now, we don't have any update on that how long will it take.
    Please subscribe to the KB article, you'll get a notification if any changes.
     
    Raj@Parallels, Mar 5, 2017
    #5

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