Stuck at "Connecting..."

Discussion in 'Accessing your PC' started by KyleW1, Jan 17, 2017.

  1. KyleW1

    KyleW1 Bit poster

    Messages:
    3
    Recently when I try to log into my PC remotely the screen just loops at "Connecting..." after clicking the red arrow next to my computer name. I have tried from different browsers and logged out of parallels and back in with no affect. Once I click the arrow it says connecting... for a few seconds and then goes back to displaying my computer name with the arrow. Clicking it again has the same results.
     
  2. Guna@Parallels

    Guna@Parallels Parallels Support

    Messages:
    433
    Hi, plz disable Firewall and Anti-Virus software(if installed) & make sure the following network port is not blocked on both remote computer and Parallels Access sides: 443:TCP
     
  3. Are you using VPN?
     

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