RD Session Hosts not verified

Discussion in 'Parallels Remote Application Server' started by ITH, May 31, 2018.

  1. ITH

    ITH Bit Poster

    Messages:
    3
    Hi all, I'm completely new to PRAS and have just set up a trial using the preconfigured AWS AMI. All installed OK except the RD session host says not verified.. It also keeps trying to update the agent everytime I open the console. The result is no apps can be published. I also constantly get a pop up in the corner of the screen from Parallel's Remote Application Server monitor saying "Agent is being used by another publishing agent".. I am wanting all roles to be on the single server which is not joined to a domain. I haven't configured Remote Desktop Services but it is running within the 180 day grace period.

    Hoping someone can help, thanks Daniel
     
  2. jpc

    jpc Kilo Poster

    Messages:
    236
    Hi Daniel,
    Your main problem seems to be related to the "Agent is being used by another publishing agent" error. That normally means that two different RAS setups are trying to use the same RDS Agent as part of their Farm/Site setup. The RDS Agent will not get "verified" unless this issue is fixed.

    Did this happen on a brand new AWS AMI provided by Parallels?
     
  3. ITH

    ITH Bit Poster

    Messages:
    3
    Hi, yes it was a brand new AMI. I also tried uninstalling and reinstalling Parallels in case It was an update bug but that didn't help either
     
  4. VictorF3

    VictorF3 Bit Poster

    Messages:
    5
    In RAS console, could you to FARM --> RD Sessions --> Right click on the RD Session host and rename it to "localhost" - see image below.
     

    Attached Files:

  5. ITH

    ITH Bit Poster

    Messages:
    3
    Thanks, I have tried this but it didn't help unfortunately.
    upload_2018-6-4_13-21-13.png
     
  6. VictorF3

    VictorF3 Bit Poster

    Messages:
    5

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