I purchased Parallels 12 yesterday, 9/9/17, at BestBuy. I'm trying to install it but I am only getting the option to download Parallels 13. Please help! I need this for work
Hi @JackieS3 , Please click on the link www.parallels.com/directdownload/pd12 to download version 12. Customers who purchased and activated a copy of Parallels Desktop 12 for Mac from the Parallels Online Store or an authorized reseller on or after August 1, 2017, through October 31, 2017, are eligible for an upgrade to the next version of Parallels Desktop for Mac at no charge. For more information, please visit: http://www.parallels.com/techguarantee2017/ As your copy was purchased during the tech guarantee period please refer http://kb.parallels.com/124229 to get your free upgrade key to version 13. Thanks Alfena
