Problem with Parallels Desktop 13 (screen)

Discussion in 'Parallels Access and Parallels Desktop for Mac' started by EduardoE2, Nov 28, 2017.

  1. EduardoE2

    EduardoE2 Bit Poster

    Messages:
    2
    Good afternoon, the Mac High Os Sierra verion was updated, I have Parallels Desktop 13 installed, since it was updated when changing desktop it has the effect of a screenshot, like when a monitor does not support the resolution and the truth is that it bothers a lot , report the error with Mac but they told me to review the problem with you.
     
  2. Alfena@Parallels

    Alfena@Parallels Staff Member

    Messages:
    342
    Hello @EduardoE2 , Please go to Actions > reinstall Parallels Tools and check if it works.
    Thanks
     
  3. EduardoE2

    EduardoE2 Bit Poster

    Messages:
    2
    Good day, reinstall the tools but the problem continues.
     
  4. Meenakshi@Parallels

    Meenakshi@Parallels Staff Member

    Messages:
    358
    Please follow as suggested at http://kb.parallels.com/116141 and see if this helps. Thanks!
     

Share This Page