i have "Parallels Access" for Mac Version 3.0.1 (30654), OS X The Captain 10.11 and Safari 9.... I can't access to my work laptop, Win7, with "Parallels Access" for Windows installed... all the time is in connecting status... I can access with my iPhone and iPad, but not since my Mac... please, other people with the same problem???.... thank¡¡
Please reinstall Parallels Access on your remote computer(s): 1. Uninstall Parallels Access: http://kb.parallels.com/en/117142 2. Login to https://account.parallels.com/ with your Parallels account credentials. 3. Install Parallels Access: http://kb.parallels.com/en/116770 If you still experience an issue after Parallels Access reinstallation, please generate a Problem Report ID following the instructions in this article: http://kb.parallels.com/en/116783 and reply with the report ID.