Please refund & remove account

Discussion in 'Account and Subscription Management' started by MichaelF15, Apr 29, 2017.

  1. MichaelF15

    MichaelF15 Bit poster

    Messages:
    1
    Hi there,

    I just received an auto-renewal email for a corporate Parallels Access account we haven't used in a long time. I remember disabling auto-renew and cancelling, but somehow it ended up back on. I just turned it off again and would kindly like a refund for the amount that was just charged today. Thank you!

    Michael
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We've initiated the refund for the renewal and disabled the account as per the request.
     

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