Please delete my entire account

Discussion in 'General Questions' started by JasonG4, Jan 6, 2017.

  1. JasonG4

    JasonG4 Bit poster

    Messages:
    3
    Hello, please delete my entire account.
     
  2. Swati@Parallels

    Swati@Parallels

    Messages:
    360
    Hello Jason, we can see Parallels Desktop 9 license keys registered under your Parallels account, do you still want to delete your account? Please reply us with confirmation.
     
  3. JasonG4

    JasonG4 Bit poster

    Messages:
    3
    Yes, my account was hacked. Someone accessed my account through Haiti and Istambul. I logged them out but please delete all aspects of my account, license keys, access, everything
    Thanks
     
  4. Can we send all of your account's aspects or you've already saved it?
     
  5. JasonG4

    JasonG4 Bit poster

    Messages:
    3
    You can delete all account aspects along with the account. I no longer use parallels.
     
  6. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    As per the request, your account is disabled.
     
  7. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi TrishaP1, Parallels Access has a feature "Trusted Device". This means that all the new devices and web browsers that one uses for connecting to a remote computer must be confirmed as trusted. Parallels Security Officers identified a potential threat and took immediate actions to prevent any unauthorized accounts access. To safeguard your interests, don't save your passwords, credit card information and other personal data in browsers. Have your AV/Firewall software up to date at all times. Scan your computer daily, to destroy potential threats that compromise security.
     
  8. Scribbs

    Scribbs Bit poster

    Messages:
    1
    Hello, please delete mine as well. I just received several hundred emails from Indonesia and Russia. Please delete all information
     
  9. AJ@Parallels

    AJ@Parallels

    Messages:
    752
    Hello Scribbs, Kindly follow the instructions from this link
     

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