Parallels desktop 10: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by George Fidias, Dec 28, 2014.

  1. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,127
    Hi, @JonathanT5. We have made some changes to the license key. Please re-attempt the activation now.
     
  2. ChrisP9

    ChrisP9 Bit poster

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    2
    Hi, I recently migrated to a new Mac and am having the same problem with my license. What do I need to do?
     
  3. Shathish@Parallels

    Shathish@Parallels Pro

    Messages:
    344
    Hello @ChrisP9 We have made the necessary change, please try to activate the Parallels Desktop using the same key. Thanks, Shathish
     
  4. ChrisP9

    ChrisP9 Bit poster

    Messages:
    2
    Thank you!! It works now.
     
  5. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @ChrisP9 , you are welcome . Please reach us anytime for further assistance.
     
  6. JOSEP7

    JOSEP7 Bit poster

    Messages:
    2
    Hi, I recently migrated to a new Mac and am having the exact same problem with my license.
    What do I need to do?
     
  7. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We have made changes to the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  8. JOSEP7

    JOSEP7 Bit poster

    Messages:
    2
    Thanks, Ajith!
     
  9. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Feel free to reach us anytime for support.
     
  10. PhilipAtc

    PhilipAtc Bit poster

    Messages:
    1
    I have same problem too (I've already sign-out and uninstall the PD11 on my old Mac), is that necessary to fix it one by one privately without updating the licensing bug/issue?
     
  11. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We have made changes to the activation key. Please try to activate again.
     
  12. CoreyC1

    CoreyC1 Bit poster

    Messages:
    1
    Hi I have Parallels Desktop 11 and removed the old software and reformatted the drive on my old MacBook Pro, yet I am still receiving the maximum activation reached message. I also tried the terminal command above and still not resolved. Please help. I have my key and my email receipt of the original purchase. Parallels will only be used on one machine, my current MacBook.
     
  13. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We have made changes to the activation key. Please try to activate again.
     
  14. KevinG1

    KevinG1 Bit poster

    Messages:
    1
    Hi,
    I have the same issue as well. I use Parallels 11 at work on my MacBook and I've received a new one today but I'm unable to transfer my license to my new machine. I already signed out on my parallels installation @ my old Mac.
     
    Last edited: Aug 19, 2017
  15. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We have made changes to the activation key. Please try to activate again.
     
  16. JunghoB

    JunghoB Bit poster

    Messages:
    3
    I am using Parallels 10.
    I finished uninstalling from my old mac.
    Still, however, the new mac says I reached maximum activation.
    Please fix.
     
  17. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We have made changes to the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  18. zdenekh

    zdenekh Bit poster

    Messages:
    2
    Hi,
    I am using Parallels Desktop 11.
    I've logged out and uninstalled it from my old MBP.
    But installation on my new MBP is showing dialog.

    Unable to confirm the product license.
    You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

    Please help me.

    Thanks.
     
  19. GeorgeT2

    GeorgeT2 Bit poster

    Messages:
    1
    I am having the same problem with Parallels 11. Can you please reset the license.
     
  20. Shathish@Parallels

    Shathish@Parallels Pro

    Messages:
    344
    Hello @GeorgeT2 We have made the necessary change, please try to activate now.
     

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