Mac drives don't show up in Wndows 10 vm

Discussion in 'Installation and Configuration of Parallels Desktop' started by JoseR3, Apr 23, 2017.

  1. JoseR3

    JoseR3 Bit poster

    Messages:
    2
    I just installed both Parallel Desktop 12 and Windows 10 vm. In Windows my mac drives don't show up in File Explorer or Start / Computer. Only C: and D: (Windows's). I was previously using Windows XP Prof and the Mac drives showed up as Y: and Z:
     
    JoseR3, Apr 23, 2017
    #1
    JedediahJ likes this.
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @JoseR3 , please reinstall Parallels tools (Actions > Reinstall Tools) and then please make sure that Sharing feature is enabled . Please check http://kb.parallels.com/122567 to know more about Sharing in Parallels Desktop for Mac.
     
    Arun@Parallels, Apr 23, 2017
    #2
  3. JedediahJ

    JedediahJ Bit poster

    Messages:
    1
    Same issue here.
    Reinstalling does not help - it sends a crash code to Parallels.

    Switching on/off of sharing does not change anything.

    \Support code: 182727791

    EDIT: I found a work-around. I can force it to work by manually mounting the drives as shared folders, then after reinstalling PT again, it lets me deselect them, and presto! I can now see the drives.
     
    JedediahJ, May 24, 2017
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi @JedediahJ, thanks for the report ID. Glad you are able to fix the issue. We will work on it internally and keep you posted if there is a permanent fix for it.
     
    PaulChristopher@Parallels, May 24, 2017
    #4

Share This Page