Help!

Discussion in 'General Questions' started by KarlB4, Jul 12, 2017.

  1. KarlB4

    KarlB4 Bit poster

    Messages:
    2
    Hi,

    Bought parallels a few years ago (yellow box, not used in few years) would I need to buy it again or can I use the same purchase and download the latest software? (it was registered at the time of purchase).

    Thank you for your replies in advance.

    Regards,
    KB
     
  2. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,127
    Hi @KarlB4, please check the version of Parallels Desktop you had bought and the Mac OSX version currently running on your Mac machine. Then, use this article to determine which Parallels version you'd need to use. Additionally, please note that license keys only work for copies of the corresponding version, so you cannot use the license you purchased before with the latest Parallels version.
     
  3. KarlB4

    KarlB4 Bit poster

    Messages:
    2
    :)

    Thanks... Guess I need to buy another version of Parallels :)
     
  4. Swati@Parallels

    Swati@Parallels

    Messages:
    360
    You're most welcome. Please feel free to reach us anytime.
     

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