Can't connect to PC through browser but iOS app works

Discussion in 'Accessing your PC' started by BRUCES3, Jul 12, 2017.

  1. BRUCES3

    BRUCES3 Bit Poster

    I am trying to access a Windows PC using Parallels Access from a Mac. It sees that the computer is online but it just spins at "connecting". I am able to access that same PC from iPad using iOS parallels access app. I am also able to access a different Windows PC from the Mac that I can't access the one from so i am inclined to believed the Mac is not the issue. Obviously it is something specific to the one PC itself that I can't access. Does the iOS app use a different port than the browser when connecting?
    I have tried uninstalling and reinstalling parallels access on the windows PC that I can access through iOS app but not through browser and it didn't have any impact. Also it has been broken like this for several weeks so I don't think its a temporary issue on Parallels end like it appeared in other similar threads on this board.
  2. fritzl1


    Don't waste your time, having the exact same problem, never been able to connect with browser, only app.
    Parallels should refund at least 50% of the subscription

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