Can't access my Mac from browser

Discussion in 'Accessing your Mac' started by DaniilM1, Oct 11, 2017 at 1:27 AM.

  1. DaniilM1

    DaniilM1 Bit Poster

    Messages:
    1
    I'm about to purchase a license, just would like to try speed before.
    Browser is trying to connect but nothing happens.

    In console i see this:
    app.js:7 WebSocket connection to 'wss://prl-54-229-116-231.proxy.myparallels.com/%7B409318f7-0f17-419f-94a5-4cb337f64da3%7D' failed: Error in connection establishment: net::ERR_INSECURE_RESPONSE

    Request URL:
    wss://prl-54-229-116-231.proxy.myparallels.com/%7B409318f7-0f17-419f-94a5-4cb337f64da3%7D
    Frames
    (Opcode -1)

    Request URL:
    https://js.logentries.com/v1/logs/34ae9662-6745-4b04-89f5-2e2bb9b6a063

    Request payload:
    {"event":"ERROR - transports/websocket - megrabjan at yandex.ru - https://access.parallels.com/consol...4fb9b24f7ce3c1ded7dc&agentversion=3.2.0-31423 - \"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36\" - websocket error","trace":"i7hc5392","level":"LOG"}
     
  2. AdamF2

    AdamF2 Bit Poster

    Messages:
    2
    Their wildcard certificate for *.proxy.myparallels.com expired over two days ago. Parallels failed to renew the certificate prior to expiration. This has caused a total outage of Parallels Access via the web console for the past twenty eight hours and counting.
     
    DaniilM2 likes this.
  3. DaniilM2

    DaniilM2 Bit Poster

    Messages:
    1
    What a shame.
     
  4. PaulChris@Parallels

    PaulChris@Parallels Parallels Support

    Messages:
    2,616
    Hi Guys, we are glad to let you know that the issue has been fixed and you should be able to access your host computer(s) without any issues. We sincerely apologize for the inconveniences this might have caused you.
     

Share This Page