Cannot open my PVM file: Just installed PD 13.

Discussion in 'Installation and Configuration of Parallels Desktop' started by GPWeller, Jun 18, 2018.

  1. GPWeller

    GPWeller Member

    Messages:
    23
    I just bought Parallels Desktop 13 for mac osx, dreading any technical complications. It will not open my Parallels 11 PVM. It is greyed out.
    Also, every time I click on "Account & License ...", Parallels makes me re-enter my license key. What on earth for?
     
    GPWeller, Jun 18, 2018
    #1
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @GPWeller , please help us with the screenshots explaining the issue, we will check and help you out.
     
    Arun@Parallels, Jun 18, 2018
    #2

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