can not access site

Discussion in 'General Questions' started by MikeW8, Jul 18, 2017.

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  1. MikeW8

    MikeW8 Bit poster

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    3
    after my windows 10 OS updated it slows down everything and when I try to reach this site timetodraft it loads forever and says this site can not be reached. What should I do ? Tried to delete some new updates as it was stated on Microsoft website but it did not help. Please advice.
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

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    3,158
    Hi @MikeW8, please clear internet explorer cache, cookies and reset the browser settings to check if you are able to access the website.
     
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  3. MikeW8

    MikeW8 Bit poster

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    It helped. Thank you Paul!
     
  4. Shathish@Parallels

    Shathish@Parallels Pro

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    Hello MikeW8, Glad that you have resolved the issue. We are always here to help you. Thank, Shathish
     
  5. JoanC1

    JoanC1 Bit poster

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    I use two programmes on Parallels and Windows 10. One is a graphics programme which always opens. The other is Legacy9, a genealogy programme, which refuses to open from the link in Win 10. It is driving me nuts!
     
  6. Arun@Parallels

    Arun@Parallels Parallels Support

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    Hi @JoanC1 , do you get any error messages? If possible, please help us with the screenshots. We will check and help you out.
     
  7. JoanC1

    JoanC1 Bit poster

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    Thanks Arun. No. I don't get an error message, the programme just won't open. Nothing happens. It seems as though maybe the link doesn't work.
     
  8. Shathish@Parallels

    Shathish@Parallels Pro

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    Hello @JoanC1 have you tried to reinstall the Application? If not, please reinstall the Application one and check it helps.
     
  9. JoanC1

    JoanC1 Bit poster

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    Thank you Shathish, I will give it a try.
     
  10. Arun@Parallels

    Arun@Parallels Parallels Support

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    Hi @JoanC1 , please keep us posted.
     

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