AZERTY keyboard layout not supported through Parallels Access online

Discussion in 'Accessing your Mac' started by LionelL, Jul 12, 2015.

  1. LionelL

    LionelL Bit Poster

    Dear All,
    I'm right now on holiday with a Chromebook (AZERTY keyboard) and am trying to reach my OSX computer at office (AZERTY keyboard) through
    Even if both client and host computers are AZERTY, the layout used through the online platform is QWERTY.
    >> note that on my iOS device, the right keyboard layout is used when accessing the host <<
    Does anyone have an idea on how I could do to get the right keyboard layout ?
    Thanks in advance,
    P.S.: I've been trying to get some help from the support but they seem not to understand my meaning.
  2. PhilipR3


    I have the same PB, here is Parallels answer for today :
    We just checked it with our Engineers and it is a known limitation on Parallels Access trough browser for now. We are working on it and it will be addressed as soon as possible. Thanks, MK
  3. ManojK@Parallels

    ManojK@Parallels Parallels Support

    As of now, Parallels Access supports various keyboard layout only through the mobile applications. We are working on it and it will be addressed as soon as possible.
  4. TobiasB2

    TobiasB2 Bit Poster

    Is there any timeframe when this issue will be solved?
  5. FrederikD1


    After more then 1 year, still no update about this?
    I also use AZERTY on both MacOS and windows remote computers, using web console on windows machines with also AZERTY...
    It is quite annoying. Why is this not sending the characters typed (so the os of the client pc is doing the key binding) in stead of using the keyboard codes?

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