Separate names with a comma.
We will start with investigation of "Cursor King" application. Highly likely we will add fix for this application.
Thanks for video. Usually such issues appear if there is some application that created invisible window and "Record Window" incorrectly detects it...
Hello, could you pls share video of problem with us? You can record it using Record Screen tool, btw.
You need to start screen recording to see "Parallels Loopback" device in the list.
Hello, Try this: 1. Quit from Clipboard History tool (or kill it from Activity Monitor application) 2. Open Finder, press Cmd+Shift+G. 3. Type...
Hello Clean Drive tool removes only cash files, it should not have such a result. What concrete website are you trying to access?
Hello, could you please run these three commands in Terminal application (when files are hidden) and post output here: defaults read...
Hello, Please check this: - Make sure that 'Computer' audio source is selected in preferences of Record Screen - Start screen recording - Open...
These are steps to reinstall driver. It can help if somehow driver was not updated after switching between versions of Toolbox. If it doesn't...
Thanks for report ID. I see that you work on quite old MacBookPro (2011 year). It could be the reason of your issue - old video hardware that...
Hello, try this: - Remove "/Library/Audio/Plug-Ins/HAL/ParallelsToolboxAudio.driver" - Restart mac - Launch Record Screen tool again, chose...
Hello, which version of macOS do you use? Also, please generate Technical Report and post it's ID here: https://kb.parallels.com/en/124107 It...
Hello, Thank you for reporting this issue. Yes, it is a bug in Clipboard History and it will be fixed in nearest release.
Hello, you have two options to remove tool icon form menu bar: A - Press and hold CMD button and then just drag icon out from menu bar. B - In...
Hello, Firstly, please generate Technical Report and post it's ID here (https://kb.parallels.com/en/124107). Then, have you restarted your mac...
Hello, thank you for reporting the issue. Could you please generate Problem Report and post it's ID here?
Hello, thank you for reporting this issue. We know about it but don't have solid solution yet. One of option is to not hiding icons again for...
Hello, thank you for reporting this issues. Does it appear again after rebooting your Mac?
Not a problem, I will inform Parallels Desktop team to pay attention to your issue.
Hello Mark, You mean that after update Parallels Toolbox you can't see files on your desktop? Am I understand your problem correctly? If yes then...
