License for Parallels Desktop 14 for Mac registered with other account

Dear All
I have previously installed Parallels Desktop 14 on a company MacBook.

Now I have installed Parallels Desktop 14 again on my private Macbook Air. PD14 tells me that the license key is valid but
registered with another account. I suppose that the other account is linked to the company email account ".....@....ll.net"
which does not exist anymore as I have left the company.

How can I link the valid license key to my private email account "....@....mx.de"? Thank you for the support!

Kind Regards,
Sharko

 

Hi @ParallelsU270,
I need more detailed info about your email and license key.
Please check your inbox and reply.