Mac OS High Sierra authorization failed during installation process

Discussion in 'Installation and Configuration of Parallels Desktop' started by PatrickB11, Jun 19, 2018.

  1. PatrickB11

    PatrickB11 Bit poster

    Messages:
    3
    I am running Mas OS 10.13.4 (High Sierra) on iMac 2017.
    I just bought the last update of Parallels DeskTop 13, got the key, launched the dmg and installation program, then got the message asking to open security preferences to authorize loading Parallels' system components. So far, so good!
    BUT, if I click on the Athorize button of the Security windows of Apple system preferences nothing happen even if I unlock the window to allow modifications!
    See attached screen dump if necessary.
    What is the clue?
    Thanks for your help.
     

    Attached Files:

  2. AJ@Parallels

    AJ@Parallels

    Messages:
    752
    Hello PatrickB11, please follow these steps to disable SIP:
    1.Reboot the Mac and hold down Command + R keys simultaneously after you hear the startup chime, this will boot OS X into Recovery Mode
    2.When the "OS X Utilities" screen appears, pull down the 'Utilities' menu at the top of the screen instead, and choose "Terminal"
    3.Type the following command into the terminal then hit return: "csrutil disable; reboot"
    4.You'll see a message saying that System Integrity Protection has been disabled and the Mac needs to restart for changes to take effect, and the Mac will then reboot itself automatically, just let it boot up as normal
     
  3. PatrickB11

    PatrickB11 Bit poster

    Messages:
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    Hi there! Worked fine. Thanks.
     
  4. JamesS19

    JamesS19 Bit poster

    Messages:
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    I have the same issue and am very uncomfortable disabling System Integrity Protection (SIP). Seems very counter intuitive to disable such a low level security feature. Will OS High Sierra VM work if SIP is enabled after completing OS High Sierra installation and the VM is working?
     
  5. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,127
    Glad to hear that. Please reach out again for any additional queries.
    Hello JamesS19. You can attempt these steps to try resolving the issue initially reported in this thread.
    Yes, it should.
     
  6. PatrickB11

    PatrickB11 Bit poster

    Messages:
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    I easily turn SIP back on, following the same steps but typing in "csrutil enable" and enter key, then Restart the Mac again.
    Being back to the previous situation with parallels installed, I used the steps described under the link provided by Hemnath and again it worked great.
    Patrick
     
  7. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,127
    Really nice to know that. Please reach out again for any further questions. Thanks!
     

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