Updated to Sierra OS and now can't open Parallels 9

Discussion in 'General Questions' started by JenniferP1, Feb 23, 2018.

  1. JenniferP1

    JenniferP1 Bit poster

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    Hello, I think I made a big mistake and updated to Sierra OS without even thinking about the impact on Parallels 9 which is run on Windows XP. It's a long story but I really don't even use my PC platform too often so I didn't think too clearly about it. So now of course I can't access Parallels 9 or any of my PC files. Should I attempt to uninstall Sierra and go back to my previous OS, am I completely screwed after making this mistake in terms of not having access to any of these files? Thanks so much for any thoughts!!
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Hi JenniferP1,
    You can purchase Parallels Desktop 13 and continue using the same virtual machine else you can downgrade macOS X then install Parallels Desktop 9 and use.
     
  3. JenniferP1

    JenniferP1 Bit poster

    Messages:
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    Thanks so much for your reply! If I purchase Parallels Desktop 13 I will be able to access my former files from Parallels 9? I appreciate it! Jennifer
     
  4. JenniferP1

    JenniferP1 Bit poster

    Messages:
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    Also, I currently have Windows XP so am guessing that XP and Parallels 13 aren't compatible? Thank you again!
     
  5. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    No, Parallels Desktop 13 and Windows XP are compatible.
     

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