UPDATE Does not install 12.2.1-41615

Good morning friends
Every time I start parallels I get the message "a new update is available 12.2.1-41615" but when I give it to update .. the window closes and does nothing ..
What I can do ?

Thank you !!

 

Hello ManelC. Let's remove Parallels Desktop completely and reinstall it to resolve the issue. Please quit Parallels Desktop. Then, open Terminal (Finder -> Go -> Utilities -> Terminal) and execute the commands below one-by-one:
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sudo su

NOTE: You will be prompted to enter your Mac password after executing the first command. Due to security measures you won't be able to see the password itself, just type it in and hit return/Enter.

rm -rfd /System/Library/Extensions/prl*

rm -rfd ~/Library/Preferences/com.parallels*

rm -rfd ~/Library/Preferences/parallels

rm -rfd ~/Library/Parallels

rm -rfd ~/Library/Saved\ Application\ State/com.parallels.desktop.console.savedState

rm -rfd /Library/logs/parallels.log

rm -rfd /Library/Preferences/Parallels/

rm -rfd /private/var/db/Parallels/

rm -rfd /private/var/.parallels_swap

rm -rfd /private/var/db/receipts/'com.parallels*'

rm -rfd /private/var/db/Parallels/Stats

rm -rfd /private/var/root/library/preferences/com.parallels.desktop.plist

rm -rfd ~/Applications\ \(Parallels\)/

rm -rfd /Applications/Parallels\ Desktop.app/

exit
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Then, reboot your Mac and reinstall Parallels Desktop.

 

Glups !!

If I do all that .. what will happen with my virtual machine windows?
I do not want to lose my windows system!

 

There is no need to panic these instructions will not remove your virtual machine. These instructions will only uninstall Parallels Desktop completely. You can also try downloading Parallels Desktop 12 setup and install before going for complete uninstall and reinstall.