Purchase with no Download link or activation code

Discussion in 'General Questions' started by MikeF17, Apr 19, 2024.

  1. MikeF17

    MikeF17 Bit poster

    Messages:
    1
    I purcvhased the standalone version but did not receive the download link and activation code
     
  2. Nischay Gaya

    Nischay Gaya Staff Member

    Messages:
    41
    Hello @MikeF17 ,

    Thank you for reaching out.

    Under your current email address: myk******s@privaterelay.appleid.com, we can find a trial version of Parallels Desktop AppStore Edition.

    Can you please share a copy of the invoice that you used to purchase Parallels Desktop via private message?

    Furthermore, please note if the purchase was made through the App store, Parallels does not have any visibility on purchase records for Parallels Desktop sold by Apple.

    In this scenario, we would recommend to contact Apple support to get your license information.

    We look forward to your reply.

    Thanks
     

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