Problem with MS Teams Screen Sharing

Discussion in 'Windows Virtual Machine' started by DavideG8, Apr 3, 2024.

?

Do you have the same issue

  1. Yes

    1 vote(s)
    100.0%
  2. No

    0 vote(s)
    0.0%
  1. DavideG8

    DavideG8 Bit poster

    Messages:
    5
    Hello,
    I have an issue with MS Team screen sharing, every time after about 2-3 minutes after i start sharing my screen the other attendees see my screen stuck, if i try to stop and restart the screen sharing, it's not possible, when i select the screen to share nothing happens, if i close the meeting window and try to rejoin it's not possible, it remains on "exiting...", I've tried on different networks, same issue.
    If i close the meeting after the screen sharing stuck, MS Teams Crash.
    I've tried to clean MS Teams Cache, doesn't help.
    I've tried with MS Teams WebApp and it doesn't have any issue.

    here the software versions:
    MacBook Pro 16", 2021 MacOS Sonoma 14.4.1 (23E224)
    Parallels Versione 19.3.0 (54924)
    Microsoft Windows 11 ARM64 upda
    Microsoft Teams 24033.813.2773.520 The latest version has been received. Date last updated 3/4/2024. The client version is 49/24022924517.
     
  2. DavideG8

    DavideG8 Bit poster

    Messages:
    5
    I've done some test, and if I share an external monitor i don't have any issue, meanwhile sharing the built in monitor cause the issue after 2/3 mins
     
  3. DavideG8

    DavideG8 Bit poster

    Messages:
    5
    Other tests, if i share a single application (not all the monitor) I have no problem, this post gave me some suggestions.

    I've tried to disable hdr on the mac side with better display app, modify the refresh rate to 60, change the display preset to SDR (on the vm hdr is disabled by default and can't be enabled), all these test failed.
     
  4. DavideG8

    DavideG8 Bit poster

    Messages:
    5
    The new version still have this issue:

    You have Microsoft Teams version 24074.2321.2810.3500.
    You have received the latest version. Date last updated 18/4/2024.
    The client version is 49/24031414720.
     
  5. DavideG8

    DavideG8 Bit poster

    Messages:
    5
    The new version still have this issue:

    You have Microsoft Teams version 24074.2323.2827.4973.
    You have received the latest version. Date last updated 24/4/2024.
    The client version is 49/24031414721.
     

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