Hi Parallels, My Mac recently crashed so I am using an older Mac but I do not have access to my license key. Can you someone reset my key. Also, before my Mac crashed I backed-up my hard drive. When I tried to open the Windows 10 Parallels backup, I wasn't able to find my quicken data file. Would that be hidden somewhere within Parallels or a folder? Thanks.
Hello William, Thank you for your feedback. Unfortunately,we could not fina ny license under your current email address. We have sent you a private message, please check it and provide us with the requested information. Best regards!
hey I recently purchased a license key but I purchased the upgrade is there anyway we can resolve this so I can use this activation key
hey I have recently purchased the upgraded version of parallels is there anyway we can resolve this issue and I can use this as my activation instead of having to buy a entire new
Hello William, Thank you for providing the invoice. Please note that as per the invoice, the license key is activated for Parallels Desktop 19.3 on a machine with macOS 13.6.3(22G436). And the owner of the license is br*****@ya***.com
Hello Susan, Please provide the invoice of your purchase privately. We have sent you a message. Please check your inbox. Thanks
I understand it is activated. As mentioned, it was activated on a Mac computer that crashed and I no longer can access that. I am requesting the license key. If you can send it to me privately, I can use it on my new computer.
Cancel my subscription. Since no one can figure out how to provide my key, I've figured out that I don't need Parallels anymore. Don't bill me again.
Hello William, We have already sent the requested information via a private message. Please check and let us know if you have all the required information. thanks
Thanks, but the I am still cancelling. The support for this product is not good. I will dispute any charges going forward.
