i need refund

Discussion in 'Account and Subscription Management' started by 小野Y, Apr 12, 2024.

  1. 小野Y

    小野Y Bit poster

    Messages:
    5
    455883517, this is the ID I subscribed to. I need a refund,because
    I didn't receive the activation code after paying through Alipay
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    477
    Hel
    Hello,

    Due to the peculiarities of integration between Alipay and Cleverbridge, some orders may experience delays. We advise you to wait for their orders to be fully processed within this timeframe.

    Once your payment is verified, you will receive an email containing your receipt, license information, and download link. Please note this may currently take 2-4 business days.

    Thanks
     

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