License active on computer I don't have access to, migrate to new computer

Discussion in 'Licensing and Activation' started by Ryan49, Mar 26, 2024.

  1. Ryan49

    Ryan49 Bit poster

    Messages:
    2
    I have had (2) licenses under (2) different emails. I no longer have access to the email my live licence is under but have paid up for anther 8 months, of which I would like to transfer to my new computer. The problem is that the license I pay for does not show up in my current account, only the one that lapst 2 years ago. I would like to have my paid for current license migrated to my Parallels account. The purchase for this license shows up in my account but the license does not. Please help....
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    477
    Hello,
    Thank you for the provided feedback.
    We have sent you a private message, please check it and provide us with the requested information.
    Best regards!
     

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