I am informed my activation has succeeded, but when I try to install a windows ISO I get a box telling me to enter key from previous version. After I do so, nothing happens What is the problem?
Hello David, It looks like you have purchased an upgrade key. Upgrade keys can be used to upgrade from previous versions of the software, hence they require the license key for one of the older versions. In your case, you do not have a previous key. We can perform a refund, and then you can purchase a full key here. Regards,
